Comcast Changes Customer’s First Name To “A**hole,” Is Really Sorry – Consumerist

Comcast Changes Customer’s First Name To “A**hole,” Is Really Sorry – Consumerist: We know from years of talking to people on the frontlines of customer service and billing that they don’t always have the nicest things to say about customers; you probably wouldn’t either if your day consisted of being yelled at for issues beyond your control. But most people don’t let their distaste for customers boil over to the point where they actually rename a customer “A**hole Brown.”