21 April, 2016

On the VA's struggles

http://www.veterans.senate.gov/imo/media/doc/VA%20Sec%20Testimony%2001.21.2016.pdf



This chart shows a model I developed over my many years in the private sector, where these
attributes, or the lack of them, could make or break an organization. My assessment revealed
VA had many issues blocking our path to becoming a High Performance Organization.



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